Privacy Policy

1. Information We Collect

Unimart may collect the following types of information:

• Personal Information: Name, email address, phone number, and account details provided during registration.
• Transaction Information: Payment status, transaction IDs, and order details. Payment card or banking details are handled securely by third-party payment providers and are not stored by Unimart.
• Communication Data: Messages exchanged between buyers and sellers through Unimart's in-platform messaging system.
• Usage Data: Device information, IP address, browser type, and platform usage activity to improve security and performance.

2. How We Use Your Information

We use collected information to:

• Operate and maintain the Unimart platform
• Facilitate secure transactions and payments
• Enable in-platform communication between users
• Detect and prevent fraud, scams, and abuse
• Respond to user reports, disputes, and support requests
• Improve platform features and user experience

3. Payments & Third-Party Services

Payments on Unimart are processed through third-party payment providers such as PayHere. Unimart does not store sensitive payment information such as card numbers or bank details. Payment data is handled in accordance with the payment provider's privacy and security policies.

Affiliate earnings are tracked as Affiliate Points, and payouts are available only when an affiliate marketer has at least 500 Affiliate Points.

4. Communication Monitoring

5. Information Sharing

Unimart does not sell, rent, or trade user personal data. Information may be shared only in the following cases:

• With payment providers to process transactions
• With service providers who assist in operating the platform
• When required by law or legal authorities
• To protect the rights, safety, and security of Unimart and its users

6. Data Security

Unimart uses reasonable technical and organizational measures to protect user data from unauthorized access, loss, misuse, or alteration. However, no online platform can guarantee absolute security.

7. Data Retention

User data is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce platform policies.

8. User Rights

Users have the right to:

• Access and update their personal information
• Request deletion of their account, subject to legal and operational requirements
• Opt out of non-essential communications

Requests regarding user data can be made through Unimart's support channels.

9. Cookies & Tracking

Unimart may use cookies or similar technologies to enhance user experience, analyze platform usage, and improve services. Users can control cookie preferences through their browser settings.

10. Children's Privacy

Unimart is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

Unimart may update this Privacy Policy from time to time. Continued use of the platform after updates indicates acceptance of the revised policy.

12. Contact Information

For privacy-related questions or concerns, users may contact Unimart through the support options provided on the platform: